📦 Shipping

Q: How long does shipping take?
A: We ship all orders within 1–2 business days. Delivery takes 2–5 business days depending on your location.

Q: Is shipping really free?
A: Yes! We offer free standard shipping on all orders within the USA.

🔄 Returns & Refunds

Q: Can I return my product?
A: Absolutely. We offer 30-day free returns. Just contact us at support@azmone.com and we’ll send you a prepaid return label.

Q: When will I get my refund?
A: Once we receive and inspect your return, your refund will be issued within 3–5 business days.

🛡️ Warranty

Q: Do your products come with a warranty?
A: Yes! Every product sold at AZMONE is backed by a 1-year warranty covering defects or malfunctions.

Q: What’s not covered under warranty?
A: Damage caused by misuse, accidents, or modifications is not covered.

🔧 Product Use & Setup

Q: Does the pizza oven require assembly?
A: No — it comes fully pre-assembled. Just connect the propane tank and you’re ready to go.

Q: Does it include a pizza peel?
A: Yes! A 12” aluminum pizza peel is included with every oven.

Q: What fuel does it use?
A: It uses standard propane (liquid petroleum gas) tanks.

💳 Payments & Support

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, Discover, and PayPal.

Q: How can I contact you?
A: Email us at support@azmone.com or call us at +1 (239) 600-8818. We’re available Monday–Friday, 9am–6pm EST.